SHIPPING & RETURNS
SHIPPING POLICY
Orders under 5kgs are a standard shipping rate and take 3-5 working days from order to arrival. Deliveries to outlying areas may take longer.
You will receive an email with confirmation of your order and a tracking number once it is packed and shipped.
All orders are fulfilled by The Courier Guy
Please make sure that there is someone to receive your order at your nominated address between Monday to Friday, 9:00am-5:00pm.
Costs
Our nationwide for standard delivery is a flat shipping rate is R 85.00 for parcels up to 5kgs
3-5 days delivery from placing of order
Delivery on orders over R500.00 are free.
Return & Exchange Policy
You are welcome to return any goods purchased within 7 days of receiving the item.
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Returns will only be accepted if the item(s) is still in their original unopened packaging.
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If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to our warehouse and our team has confirmed that the item is in a saleable condition.
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If the return is due to misrepresentation on our site we will refund you in full as soon as the item is received back at our warehouse.
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The refund will be done in the form of the original tender of the order.
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Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.