FAQ

Absolutely not. Please take the necessary precautions including using a condom and other forms of contraception.

The organic Honeybush Tea (Cyclopia Longifolia) has its own delicious, sweet and slightly spicy aroma with hints of cinnamon. This is a water-based infusion which combined with our other Cape Fynbos extracts lends a herbaceous and subtle scent. There are no essential oils or oil of any kind in our Personal Lubricant.

While it's brilliant for enhancing your sexual intimacy, either alone or with others, SuperNaturals Lubricant is also perfect for use with menstrual devices such as menstrual cups (Mooncups) and tampons, helping to make the insertion of these a much smoother process. It is also suitable for the application of dilators post gender affirming surgery.

Yes it has been tested by Merieux Nutrisciences laboratories for preservative efficacy (our our natural preservatives) and to ensure and adequate shelf life. It has also been tested on many humans and on zero animals. We have a strict no animal testing policy for our products and ingredients

Yes it is 100% water-based and does not contain oils or silicone which may break down or damage materials like latex and silicone (silicone lubricants can erode silicone sex toys)

Yes absolutely- In fact it's highly recommended to assist with the dryness associated with these hormonal changes. Here's a testimonial from one of our fans. "After menopause I, like most women, started experiencing discomfort during intercourse. I made use of lubricants suggested by my pharmacist but suffered from cystitis for many years after intercourse. SuperNaturals lubricant changed that dramatically. Not only is the lubricant soothing and very effective, I did not experience cystitis again. Moreover, although SuperNaturals does not make any claim to healing properties, I want to mention that it was a life saver for me during chemo treatment. I experienced terrible burning during treatment and no medical help could be offered for the ongoing burning. I tried SuperNaturals, and it immediately soothed the discomfort - in fact, I did not experience the burning at all. I work with women of all ages and referred some of them to this product because they also struggled with over-the-counter products. All of them reported great relief. I am very grateful that I discovered SuperNaturals and recommended it completely. CR (psychologist)

We use the Courier Guy for our deliveries nationwide. You will be contacted with a tracking number and kept up to date on the progress of your shipment. Allow 3-5 working days for the delivery of your item depending on your location

Due to the intimate nature our products we cannot accept open packaging as a return. However if you are unhappy with the product or the packaging arrives damaged in anyway please contact us and we will do our best to resolve the issue. Constructive feedback is always welcome and we strive to improve our products and customer service.

No. You should never insert or use any kind of soap or even a gentle wash like these into your vagina. They are intended for use on your external body and vulva or other external genitalia only. The vaginal canal is self cleaning and using products may cause irritation and a disruption of your pH balance.

Yes they are and we have gone to great lengths to make sure that our ingredients pass the tests necessary to verify this.

We have only recently launched our SuperNaturals range (in December 2022) after several years of careful product development and research. We are in the process of listing with several online stores and health food retailers as well as upmarket sexual wellness businesses. You can shop online directly from us through this website. The "Stockists" section will be updated to include the latest list and you are welcome to email us if you would like to stock our range.

Our products are manufactured right here in Cape Town and we use as many locally produced and grown ingredients as possible. Unfortunately some ingredients are not available locally and we endeavor to use as little of these as possible and to ensure that they are ethically sourced. An example of this would be the vegetable glycerine in our washes, which GMO free and ethically sourced.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

email sales@supernaturals.co.za for wholesale pricing enquiries

Yes absolutely. This is one of our core values. We currently package in glass 100ml and 200ml bottles which are fully recycle-able and re-useable. In the case of on-line stores that are unable to accommodate our glass packaging due to large warehousing constraints, we offer a recyclable plastic alternative but encourage customers to consider order directly from us or an outlet that supports the more planet friendly glass option.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’